The Boundless Tera Recall: Why Sometimes it Pays to Wait
Boundless Tera Vaporizer Recall
Update: This Article is Contains Outdated Information and the Boundless Tera V3 production issues have been fixed. Please Read our Updated Review of the Boundless Tera V3 Here.
Boundless Technologies is a proven name in the portable weed vaporizer space. Their vaporizers have been received well by the vapor community and the economical price point at which they are sold make them great entry level vaporizers. Boundless garnered most their industry clout for the Boundless CFX – an ideal beginner vaporizer for someone who wants quality but cannot or will not spring for the more pricey top tier vaporizers.
To no surprise there was a lot of anticipation when Boundless Technologies announced the release of the Tera. The Bondless Tera is an all convection (herb and concentrate) portable vaporizer weighing it at roughly 10 ounces (with the batteries) and stands 4” inches in height, a bit on the heavy side it feels nice and sturdy in the hand. I also like how Boundless designed the Tera’s look – sleek and modern- at $219 it looks more like a $300+ vape.
The Tera Excitement is Justified
Another thing I got excited about was the large bowl capacity of the Tera. They claim it can hold .6 grams of herb. Even better the Boundless Tera will take your Storz & Bickel Dosing Capsules. That’s right the easy fill dosing capsules from Storz & Bickel will fit perfectly in your Boundless Tera.
For my first session I put the Stainless steel chamber screen into the chamber. The screen will sit above the lowest part of the heating element. I assume this enhances the convection feature of the vaporizer. Filling the chamber I used a good amount of herb, I would say .3 grams. A confusing part about the Tera was that once it was on I again needed to hold down the power button for a few seconds to reach my desired temperature.
Heat up time was fast, for my first session I didn’t count, but it seemed to hit where I like it at 390 degrees (F) well under 30 seconds.
Boundless Tera Issues
The Boundless Tera had some serious plastic taste coming in with the vapor. I should have done an initial burn off which you are always supposed to do with a new vaporizer, but I got ahead of myself and being late at night I just wanted to use it after waiting for it to charge and schooling myself up by reading the manual.
I was unaware of how widespread this issue was with the Tera. Supposedly a good majority of the units were having similar issues with parts of raw materials of the vaporizer burning off and emitting this into the vapor.
Boundless has issued this statement in regards to the recall on the defective Boundless Tera units
Hey everyone, Boundless Technology is strongly advising to not use any first production Tera units. This is including those units that appear to be gas and smell free. A number of flaws were found and we are taking full responsibility for allowing these flaws to be released to the market. I will be updating with a list of flaws found shortly and return labels will be automatically sent out to all pre-order customers if you have not received one already. As a short-term solution, we are offering to send out any other Boundless unit or offer a full refund. A new Tera will be sent out once we have confirmed these issues have been addressed and a tear down will be released for both first production Tera units and the second edition units to highlight the issues found and to show how these issues were resolved. A secondary quality control will be established and we are currently working on a production guide that will be implemented by our manufacturer. Boundless product and the Boundless brand name have all be affected by this unfortunate situation and we acknowledge that this can not happen again. We are working hard to fix these issues and I am looking forward to sharing updates on when the fixed Teras will be released. Thank you all for the continued support.
Thankfully Boundless and the main retailers who brought the Tera to market are also known for their customer service are helping customers get refunded for their defective Tera vaporizers. The catch 22 here is retailers want to create alot of buzz and hype around a newly released vaporizer. This helps them have the #1 spot in Google and thus sell more vaporizers. However it does looks bad when you hype a unit that has such widespread issues.
Don't Shoot the Messenger
In a lot of these instances customers get mad at the retailers and manufacturers for not working out the issues before the release and hurling even more vitriol at social media influencers, accusing them of being shills and muddling their YouTube reviews in order to get more referral sales. Don’t get mad bro. The pre-production vaporizers that are tested and distributed before hand do have all the issues worked out and function great. The manufacturer and retailers don’t just say, “ Hey Man , these vaporizers are really messed up , but don’t tell anyone that , let’s just hope no one notices” The issues arise when producing on a larger scale and a glitch in the process occurs. I personally don’t know what that could be as I am not a manufacturing engineer.
As we have stated in a previous blog, these vaporizer manufacturers are not Fortune 500 names like Apple or Proctor & Gamble with billion dollar R&D budgets and often the first releases have defects which aren’t picked up on until thousands of customers have them. This was very much the same situation with the Ghost MV1 release in which minor defects have been ironed out and you now have one of the most powerful convection weed vaporizers on the market.
At To the Cloud Vapor Store we want to make sure the vaporizers we are selling have passed with flying colors. That is why we are not first to sell many of the hottest new released vaporizers. We want to make sure we as vaporizer enthusiasts can get behind them and that they are going to satisfy our customers without issue, because a happy customer is a repeat customer.
We will without a doubt be selling the Boundless Tera once the problems are all sorted out and we do highly recommend the Boundless CFX vaporizer in the interim . These Boundless Tera issues will be resolved and the vaporizer will win many aficionados over. We will also make sure to do an elaborate Boundless Tera review at that time to give you an idea of why we liked it so much on initial impression.