Free Shipping Details

To the Cloud Vapor Store offers FREE SHIPPING to the United States including Hawaii and Alaska. We ship using either USPS  Priority Flat rate, First Class, or FedEx ground.

Most larger vaporizers ship with standard FedEx Home Delivery (or FedEx Ground for non-residential addresses). For Canada , Mexico and other international orders we use  USPS first class international or priority, however if you wish to use DHL for an additional fee please contact us and we will accommodate.

Processing

There is a 48 hour turn-around on processing and shipping on orders. Orders go out after 3pm PST daily – Monday Through Friday. In accordance with new regulations, all orders require adult signature.

Expedited Shipments – If you wish to have your order expedited please contact us and we will be happy to offer additional options.

International Orders

We offer international shipping to anywhere in the world with a verifiable address and a delivery service which will deliver to the location. Please note there may be additional fees incurred via your country’s import duties. To the Cloud Vapor Store is not responsible for additional fees incurred by your country’s import policies and customs agencies and we highly encourage you to contact them in regards to extra fees and delivery time.

Discreet Shipping

Orders will always be sent in official USPS or plain packaging. Return address will be marked as To the Cloud 1990 N. California Blvd. Floor 8 Walnut Creek, CA. Contents of the package will not be noticeable from the outside nor will any logos or keywords.

Arrival Time

Domestic shipments will arrive within one week or less, for updated information on your orders please check the respective carrier’s website with the tracking information provided.

FEDEX ARRIVAL TIMES

  • FedEx Ground / Home Delivery — 2 to 5 Business Days (in the continental U.S.)
  • FedEx Standard Overnight — Next Business Day by 3pm (to most non-rural areas)

USPS ARRIVAL TIMES:

USPS transit times are estimated and cannot be guaranteed.

  • USPS First Class Mail — 2 to 6 Business Days
  • USPS Priority Mail — 1 to 3 Business Days
  • USPS Express Mail — 1 to 2 Business Days

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