Free Shipping Details
To the Cloud Vapor Store offers FREE SHIPPING within the continental United States as well as to Hawaii, Alaska and Puerto Rico. We ship using multiple carriers and each item is shipped according to it’s dimensions and needed security standards for the internal components.
Most orders will arrive within 3-5 business days after being shipped. However with current delays from carriers (2021 Holiday Season) we have seen free shipping take up to 10 business days.
There is an average 24-48 hour turn-around on processing and shipping on orders. Orders go out after 3pm PST daily – Monday Through Friday. In accordance with new regulations, all vaporizer orders will require adult signature.
If you wish to have your order expedited please select 1-2 day shipping at checkout. As a reminder selecting this option on a Friday will cause it to go out expedited on Monday.
Need it Even Faster ? If you would like to have your order overnighted please contact us and we will be happy to accommodate. Given our fulfillment times and overnight services not operating over the weekend 1-2 day Express may be your best option.
We offer international shipping to anywhere in the world with a verifiable address and a delivery service which will deliver to the location. Please note there may be additional fees incurred via your country’s import duties. To the Cloud Vapor Store is not responsible for additional fees incurred by your country’s import policies and customs agencies and we highly encourage you to contact them in regards to extra fees and delivery time.
We also may take additional time to fraud verify international orders to certain countries.
Orders will always be sent in official carrier packaging or brown box. Return address will be marked as To the Cloud, 2888 Loker Ave E, Carlsbad, CA 92010. Contents of the package will not be noticeable from the outside nor will any logos or keywords.