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The Source of Ultimate Value
Peace of mind
All vaporizer purchases, both new & used
come with a 60 or 90 day trial period
Receive credit for your
old and unused vapes
Individually tested to ensure optimal vapor quality and delivery.
Sterilized, steamed and cleaned of any past material.
Frequently Asked Questions
How do rentals work?
When you purchase any of our vaporizers you are automatically enrolled in our rental program, up to three months on most items. If during the rental period you complete your therapy, have a lifestyle change, or decide the vaporizer is not for you: Simply return it for your deposit. The rental rate can be found under the price on the unit of your interest.
How do exchanges work?
To the Cloud has set out to leverage any vaporizers our valued customers may have in exchange for one of our new or refurbished products. Simply go to the Exchanges tab and provide the information regarding your desired exchange. A customer care representative will follow up with you shortly.
What warranties do you offer on your devices?
Our refurbished devices have been professionally tested, inspected and disinfected by our experts and have met the standards and quality performance of what one would expect in a new unit. Furthermore we offer a 90 day warranty which covers any malfunctions due to general operation and our new units are covered under the manufacturer’s warranty unless otherwise stated.
How many times can I exchange my vaporizer for a different one?
You can exchange your vaporizer for a different make or model as many times as you wish. Send your old unit back, we will process the difference and get your new unit out to you in no time.
I am interested in a vaporizer that is not in your inventory
We are always getting new and used inventory, if you have been wanting something and do not currently see it drop us a line. You will be the first to know when it comes available.
Are parts and accessories available for rent?
No, parts and accessories are not eligible for rent , however we will give you store credit for selected parts & accessories.